The Unsettling truth about Applebee's
As a previous employ of applebee's to say the least I have a bunch of
crazy stories. The fun thing about these stories is that they are all true and dont ever get told until you quit.
Needless to say please dont mess with the people that make your food or serve it to you. If you are aware of the movie waiting I must say it is not over exagerated. The girl that is nice on the floor but bitching about the customers is a little bit of everyone, I know for a fact that I must have called customers names and even taken bets on whos going to tip well and/or run you ragged.
My experinace with a few people at the bee's
It was a cold winter night, friday probably (I wouldnt be surprised). I was a host at this point in time. If you ghave ever been into a applebee's at all in your lif you will know that our waiting areas are so small and you or the customers can hardly move (during the winter and major holidays). It began to get late as usual we have been on a 45 min wait for the last 2-3 hour people are tired of being hudled together I answer the normal hey when is out name up, is it time yet, why are there open seats (answer because we just cleaned them and I'm working on seating them if people like you would stop fucking asking me questions). This one peticular cold december night a lady asks me whats taking so long and why cant we be sat there. I go through the normal speel:
'I'm sorry miss but were short staffed in the kitchen (the #1 excuse that you use when the kitchen is running over 30 mins on check and your dumb ass manager tells you to stop seating becasue our cooks are 5 seconds away from walking out) and if we sit you down at a table it could be a little bit before you get any service. Also you have 10 people in front of you.'
Her Response: 'well thats stupid'
note: at this point I was tired of being here and listening to not only customers but other emploies complain about there tables and the kitchen, blah, blah, blah!
My Response: 'Well if it so stupid you can go some where else'
Rule #1 You dont say that to a customer
Rule #2 You dont say that to a customer
Her Response:' I wanna speak to your manager.'
at this point was extreemly pissed off by the situation the other two host standing up there with me are looking at me with a dead stair as I walk away. I go to the back talk to my manager, he fixed the problem sat the bitch down and gave her a free meal.
Note: This almost same this happen the next three nights in differant ways I was called every name in the book. I was not a happy camper.
Next wonderful customer story.
This is where I let you know some information about old people, there are mean and dont care about anyone or there feelings. They are not afriad to down grade you. Now, it was my first week at applebee's I was still alone in the morning I ask this cute old couple how many? The response I get was not a response your mother would a gree with and would probably wash your mouth and say where are your manners, How many does it look like we have. Well mrs. I cant check my baggage at the door you could have more coming. Nothing was said by me I walked away threw there menus on the table and walked away. This similar thing happen a little later in my applebee's career.
My messing with food story
One day a lady was hastling me while I was working on curbside. Asking way to many questions, questioning what I was doing. Gernerally pissing me off. So in the process of putting her food together I may have spit into your burger..... maybe.
Other Employ's
A friend had a lady get the same drink for her over and over agin because it didnt taste right, made her go out and but her a diet pepsi from the store, her straw may have found its was on to the floor.
Another guy had been working a double and had a guy recook his steak 5 times. This kid had been working for 10 hrs at least and took the steak and rubbed his balls on this mans steak.
ah. the stories.
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